MCS Austin
Pest Control in Austin, Texas
Address: 12885 Research Blvd Suite 102A, Austin, TX 78750
Price Range: $$
About this business
MCS Austin, located in Austin, Texas, specializes in outdoor pest control systems with a focus on mosquito prevention and cooling solutions for patios and outdoor spaces. The company's technicians are known for their professional installation services and thorough follow-up maintenance, though pricing tends to be on the premium side compared to competitors. While most customers praise their effective pest reduction systems and attentive customer service, some have experienced issues with billing policies and system maintenance requirements.
Hours Open
Inspection & Treatment: The reviews suggest a mixed experience regarding quality inspections and treatments. Some customers were highly satisfied, while others reported issues such as billing discrepancies and ineffective nozzle performance.
Service Quality: Many reviews praise the skills and professionalism of the technicians, specifically mentioning Chase and Mitch for their outstanding customer service and expertise. However, there are also negative comments about the company's billing and communication, indicating inconsistencies in the level of professionalism among staff.
Responsiveness: Reviews indicate varied experiences with response times. While some customers reported prompt and efficient service, others experienced delays and communication issues.
Prices: The reviews reveal conflicting opinions on pricing. While some found the service reasonably priced, others felt it was overpriced or that the billing practices were unfair and dishonest.
